Custom Statuses for Orders

It would be helpful to allow dealers to create custom statuses beyond just “submitted, acknowledged, fulfilled” to help manage each individual order and search through orders by status. A dealer may have multiple schedulers, multiple parts managers, etc. who share the workload of checking parts availability/checking service availability/ordering parts/scheduling when updates occur and many of these updates fall outside the existing two statuses.

From a management standpoint it would help in managing pending accessory installations and knowing where to dig into the process if there is unrealized profit for the service department.